FAQ

How long does delivery take?

  • Austria & Germany: 3- 5 business days
  • All other EU countries: 4–5 business days
  • Outside the EU: 7–10 business days
  • Russia: 2-3 business days

How can I track my order?

Once we receive your order, it is usually shipped on the next business day.

As soon as your package has been dispatched, you will receive a shipping confirmation from us.

You will also receive an email from our shipping partner containing your tracking number.

Can I return my item?

Yes, returns are possible within 7 days.

Our return warehouse is in Russia not in Europe!

To request a return, please contact us by email at info@dressesdi.com.

The buyer is responsible for return shipping costs.

You can find all return details in our Right of Withdrawal section.